In this one-hour webinar, Adam Sawle, provides an insight into the ITIL4 Managing Professional – High Velocity IT module.
Velocity in mathematical terms means speed with a direction. The High Velocity IT module therefore embraces this concept with recognition that IT organizations are looking to keep up with increasing demands from the business. This means speed but also a strategic direction that is able to adapt as circumstances change.
Organizations that are Lean, Agile, resilient and continuous are better equipped for value co-creation in the form of services that can be easily adapted for ever-changing environments and customer needs. These are considered to be the characteristics of a High Velocity organization and we will introduce them on this webinar along with other related concepts to provide a flavour of the full High Velocity IT module.
Specifically, the webinar will cover:
- An introduction to the ITIL4 framework
- The ITIL4 Qualification Scheme
- What does ‘High Velocity IT’ mean?
- The characteristics of High Velocity IT
- Value Co-creation
- Lean
- Agile
- Continuous
- Resilient
- Objectives of High Velocity IT
- Five key behaviours for high velocity IT
- High Velocity IT course content
- Target audience
- Questions
For further information on the High Velocity IT module then click here:
Please note: This recording relates to the ITIL 4 qualification scheme and was produced before the introduction of ITIL (Version 5). Some course and qualification information may have changed.