Call one of our training advisors: 01706 361110
ITIL® official syllabus courses and other core publications exist to educate participants about IT Best Practice – teaching them the content of the official guidance and testing their learning by examination.
The courses concentrate on “the what”, rather than “the how” of IT service management best practice.
Sadly, all too often when the focus is on the official syllabus, students return to the workplace under-equipped to deal with the challenges of bringing about change and putting the theory into practice.
Sysop firmly believes that the primary purpose of training is to change behaviour in the workplace.
We carry that purpose into the classroom in the delivery of our IT Best Practice examination courses and into our overall product set.
That means we offer practical workshops tailored to the specific needs of our client organisations.
But don't just take our word for it - take a look at what our students say...
“I really enjoyed [the Apollo 13] course. It was very interactive and I think it will help our IT team understand the benefits of ITIL processes.”
“Great first impressions. Welcomed by Janice & shown facilities. Very friendly. Tough but enjoyable course.”
“I organised the [v3FC] course on behalf of this group. The Administration was excellent. Communication during the run-up [to the course] was excellent. Please convey my thanks to Janice Bottomley.”
“I have thoroughly enjoyed the [PRINCE2] training and course facilities. I am very satisfied with the way the course has been delivered and would recommend to colleagues.”
“As I was the only one [on this course] I was concerned about the lack of group discussion and exercises. Tutor [Andy Wright] was great though! Thanks.”