The SYSOP difference

ITIL® official syllabus courses and other core publications exist to educate participants about IT Best Practice – teaching them the content of the official guidance and testing their learning by examination.

The courses concentrate on “the what”, rather than “the how” of IT service management best practice.

Sadly, all too often when the focus is on the official syllabus, students return to the workplace under-equipped to deal with the challenges of bringing about change and putting the theory into practice.

Dealing with the challenges

That's where SYSOP courses are different...

Practical Training to address specific needs and change behaviour

Real Training, not just education...

Sysop firmly believes that the primary purpose of training is to change behaviour in the workplace.

We carry that purpose into the classroom in the delivery of our IT Best Practice examination courses and into our overall product set.

That means we offer practical workshops tailored to the specific needs of our client organisations.

But don't just take our word for it - take a look at what our students say...

  • “Very impressed, good training.”

  • “I have thoroughly enjoyed the [PRINCE2] training and course facilities. I am very satisfied with the way the course has been delivered and would recommend to colleagues.”

  • “Just a quick expression of my pleasure & joy at passing the ITIL Planning, Protection & Optimisation course! 36 out of 40 is a mark I am very proud of! [I still kick myself for the 4points I missed!] Anyway, just 2 weeks before then, I passed the ITIL Service Offerings & Agreements again with 36 out of 40. In November, I passed Service Transition with 34 out of 40. Prior to that, I had taken the ITIL Continual Service Improvement and got 36 out of 40 so a lot can be said for my intellect (no modesty) but I'd like to thank you for the environment you have created at Sysop. I truly enjoy studying there - which is why I have taken these courses in quick succession. ”

  • “I have recommended this [CBT ITIL Foundation Certificate] course to several people as it provides a high quality product at a very reasonable price. Congrats! Now, how about some of the other ITIL courses delivered in the same manner? Or a PRINCE 2 course? As a contractor, I cannot take classroom based courses as (a) I lose money (b) they cost too much More Online courses please!! ”

  • “Glad to hear that everyone passed it must be down to the quality of the course! ”