The SYSOP difference

ITIL® official syllabus courses and other core publications exist to educate participants about IT Best Practice – teaching them the content of the official guidance and testing their learning by examination.

The courses concentrate on “the what”, rather than “the how” of IT service management best practice.

Sadly, all too often when the focus is on the official syllabus, students return to the workplace under-equipped to deal with the challenges of bringing about change and putting the theory into practice.

Dealing with the challenges

That's where SYSOP courses are different...

Practical Training to address specific needs and change behaviour

Real Training, not just education...

Sysop firmly believes that the primary purpose of training is to change behaviour in the workplace.

We carry that purpose into the classroom in the delivery of our IT Best Practice examination courses and into our overall product set.

That means we offer practical workshops tailored to the specific needs of our client organisations.

But don't just take our word for it - take a look at what our students say...

  • “John was one of the best trainers I have ever been involved with. His understanding of not just PRINCE2 is incredible.”

  • “The facilities and materials are excellent and Stuart wasa brilliant trainer always putting things into real terms. Stuart explained really well and was very patient which I appreciated. For me to have gained the understanding I have means Stuart is a marvelous trainer.”

  • “The group exercises were enjoyable and the closed questions are very useful exam preparation - Excellent course. Content and delivery were really first rate. The course is very intensive. However, lots of support from Andy and John. I am grateful and hope to continue to prepare for exam success. ”

  • “I have thoroughly enjoyed the [PRINCE2] training and course facilities. I am very satisfied with the way the course has been delivered and would recommend to colleagues.”

  • “I take it we all passed ... yippeeeeee. I honestly couldn't believe it when I got the results, I found the exam really tough and was convinced I hadn't passed so it was a real confidence boost to get the result. I thoroughly enjoyed the course and fed this back to my boss straight away. Thank you ever so much for all your support and such great training style. ”