ITIL®4 Foundation e-Learning
Self-paced training

ITIL®4 Foundation certification - study at you own pace! 90 days access to course materials. Downloadable resources for during and after course access. Comprehensive multimedia modules and course literature. Quizzes and Exercises to assist your study. Exam...  READ MORE

Price: £250 

  • Ref:ITIL4-CBT
  • Exam: ITIL Foundation CBT Exam Voucher (£205 ex VAT )

* Price excludes VAT which will be added at the prevailing rate.

ITIL®4 Foundation e-Learning

Overview

  • ITIL®4 Foundation certification - study at you own pace!
  • 90 days access to course materials.
  • Downloadable resources for during and after course access.
  • Comprehensive multimedia modules and course literature.
  • Quizzes and Exercises to assist your study.
  • Exam Simulator and Sample Exam Papers.
  • Remote tutor support.

 

Description

The ITIL® 4 Foundation self-paced e-learning course is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. ITIL 4 takes candidates through a service value system which provides a holistic picture of what it really means to contribute to business value.

ITIL 4 Foundation candidates will have an understanding of the following:

  • A holistic approach to the co-creation of value with customers and other stakeholders in the form of products and services
  • The Guiding principles of ITIL 4
  • The four dimensions of service management
  • Key concepts from Lean IT, Agile, DevOps, and why these are important to deliver business value
  • How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

Modules

The ITIL4 Foundation e-learning course has 10 Modules and an extensive exam simulator.  The 10 Modules are as follows:

  1. Introduction
  2. Key Concepts of Service Management
  3. Four Dimensions of Service Management
  4. Introduction to the Service Value System
  5. The Guiding Principles
  6. Service Value Chain
  7. ITIL Practices - Managing Stakeholders
  8. ITIL Practices - Release & Control
  9. ITIL Practices - Maintain & Support
  10. ITIL Practices - Improve & Secure

Free Trial

Do you want to try before you buy?

Why not book our free trial of the course to experience our quality first hand?  you can do so at the following link:

www.sysop.co.uk/training-courses/itsm-elearning-courses/461/itil4-foundation-elearning-freetrial 

How to order

To order this course then click the "Book now" option and enter your details.  We will then be in contact to establish a preferred start date and payment method.  Unless your company has a credit account with us then we expect full payment prior to access being given to the course.

Licence
The customer is granted a non-exclusive non-transferable licence to access designated training material. Training material is supplied for the use of the registered student(s) only. Access licences are granted for an initial period of ninety (90) days unless otherwise stated – extension may be granted at the discretion of Sysop.

Cancellation & Transfers
Once an allocated e-Learning license has been accessed it cannot be cancelled or transferred. Sysop will accept cancellation & transfer requests for up to 30 days from order.

 

 

Exam

Once the course has been completed then you can contact Sysop to request your voucher for a web-proctored online exam.  All you need is an internet connection & a webcam and the exam can be arranged at a time that suits you.  The exam will be overseen by a remote invigilator who will observe you throughout to ensure the exam is conducted under the appropriate conditions.

Dates For ITIL®4 Foundation e-Learning

This is an online self-paced e-Learning course which you can complete at your own pace:

Please Note: Any applicable exam fees are not included in the prices quoted.

ITIL®4 Foundation e-Learning

£250.00