Training Courses


We at Sysop have a passion for helping clients improve their IT Services through the development of their people, processes and capabilities. When ITIL® came along in the early nineties, Sysop recognised the benefits this would bring to the IT industry and were quick to add the training into our portfolio.

Our longevity is testimony to our innovative & pragmatic approach where we continue to recognize the needs of our clients in an ever-changing world. In acknowledgement of a shift of emphasis in the IT Service Management industry we have added new offerings into our portfolio. DevOps, Agile Service Management®, SIAM® (Service Integration & Management) and BRM (Business Relationship Management) are all areas of increasing relevance whilst courses from the Service Desk Institute continue to improve standards of IT support professionals.

We also offer our courses in a number of ways from tutor-led courses and practical workshops delivered out of our public locations and on client premises as needed to our e-Learning platforms. We have packaged up relevant course combinations offering cost-effective solutions in our range of course bundles and our Training Voucher scheme is an excellent way of benefiting from discounted training when medium-long term training requirements are unknown.

You can find further details of our courses in the options here but if you know what you are looking for then the SYSOP Course Finder above can be used to find courses specifically catered for your career development as an IT professional.

SYSOP Promotions

Late Bookings

Late Bookings

Check out our Special Offers on Late Availability courses. ITIL Intermediate courses from £795. ITIL Foundation from just £545.

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Service Desk Courses

Service Desk Courses

We are pleased to announce a major extension to our tutor-led service management portfolio. We now offer SDI Service Desk courses from our Heywood (Manchester) training HQ.

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NEW Practitioner course available

NEW Practitioner course available

The new Practitioner course offers and exciting extension to the portfoliio of ITIL capabilities. Take it with us over three-days and help ensure your success.

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FREE  ITIL Overview

FREE ITIL Overview

Our popular FREE half-day Overview is back! This short-day course is designed for all levels of IT staff requiring an introductory overview to IT Service Management.

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