Call one of our training advisors: 01706 361110
ITIL® official syllabus courses and other core publications exist to educate participants about IT Best Practice – teaching them the content of the official guidance and testing their learning by examination.
The courses concentrate on “the what”, rather than “the how” of IT service management best practice.
Sadly, all too often when the focus is on the official syllabus, students return to the workplace under-equipped to deal with the challenges of bringing about change and putting the theory into practice.
Sysop firmly believes that the primary purpose of training is to change behaviour in the workplace.
We carry that purpose into the classroom in the delivery of our IT Best Practice examination courses and into our overall product set.
That means we offer practical workshops tailored to the specific needs of our client organisations.
But don't just take our word for it - take a look at what our students say...
“ I really enjoyed the course and Stuart delivered it in a way that clearly explained the principles & provided day to day examples to explain further - which was excellent.”
“As I said on the first day of the course. Pass or Fail is largely down to the quality of the teaching. Ours was clearly excellent”
“Great first impressions. Welcomed by Janice & shown facilities. Very friendly. Tough but enjoyable course.”
“The group exercises were enjoyable and the closed questions are very useful exam preparation - Excellent course. Content and delivery were really first rate. The course is very intensive. However, lots of support from Andy and John. I am grateful and hope to continue to prepare for exam success. ”
“Stuart delivered the training in a down to earth way using his own experiences to demonstrate key points. This worked very well indeed. He was open to challenge and debate and kept us on track very well. The course materials are excellent and I found the added glossary very useful. The staff at Sysop are very welcoming and the facilities are very good. ”
No actors mouthing a script they don't understand. No irritating and distracting cartoons. Instead,a fully qualified ITIL professional explaining things as they are.
Your Course will run as scheduled.
You will pass your exam.
We will protect your training investment.
We are pleased to announce a major extension to our tutor-led service management portfolio. We now offer SDI Service Desk courses from our Heywood (Manchester) training HQ.