Call one of our training advisors: 01706 361110
ITIL® official syllabus courses and other core publications exist to educate participants about IT Best Practice – teaching them the content of the official guidance and testing their learning by examination.
The courses concentrate on “the what”, rather than “the how” of IT service management best practice.
Sadly, all too often when the focus is on the official syllabus, students return to the workplace under-equipped to deal with the challenges of bringing about change and putting the theory into practice.
Sysop firmly believes that the primary purpose of training is to change behaviour in the workplace.
We carry that purpose into the classroom in the delivery of our IT Best Practice examination courses and into our overall product set.
That means we offer practical workshops tailored to the specific needs of our client organisations.
But don't just take our word for it - take a look at what our students say...
“Course was very informative and well delivered, was really useful for me and my team and will definitely look at implementing some of the CSI process.”
“John was one of the best trainers I have ever been involved with. His understanding of not just PRINCE2 is incredible.”
“John was very easy to listen to and his knowledge and experience in project management made it very easy to understand. His explanations were good and wil allow quick transfer of skills.”
“Really enjoyed the course. A lot to take back, a real eye-opener on all the ITIL parts we have not got quite right. Highly recommended to all senior IT management. ”
“The training was tough, I am glad I did it with Sysop, I think we were well prepared, so credit to you.”
No actors mouthing a script they don't understand. No irritating and distracting cartoons. Instead,a fully qualified ITIL professional explaining things as they are.
Your Course will run as scheduled.
You will pass your exam.
We will protect your training investment.
We are pleased to announce a major extension to our tutor-led service management portfolio. We now offer SDI Service Desk courses from our Heywood (Manchester) training HQ.