Call one of our training advisors: 01706 361110
ITIL® official syllabus courses and other core publications exist to educate participants about IT Best Practice – teaching them the content of the official guidance and testing their learning by examination.
The courses concentrate on “the what”, rather than “the how” of IT service management best practice.
Sadly, all too often when the focus is on the official syllabus, students return to the workplace under-equipped to deal with the challenges of bringing about change and putting the theory into practice.
Sysop firmly believes that the primary purpose of training is to change behaviour in the workplace.
We carry that purpose into the classroom in the delivery of our IT Best Practice examination courses and into our overall product set.
That means we offer practical workshops tailored to the specific needs of our client organisations.
But don't just take our word for it - take a look at what our students say...
“Just got my result for RCV and thought I’d send an extra thanks to yourselves and Andy – I had thought the penny potentially dropped with me by the time I did the exam, so I am well chuffed with the result! I’ll definitely think of you guys again for training. Thanks again! Niamh ”
“Professional trainer with exceptional knowledge of the subject matter, with a friendly and interactive delivery style.”
“As well as accepting my thanks can you please pass them on to Janet and everyone else at Sysop for the help in getting me through the exam - neither paper felt particularly good at the time so it's a very pleasant surprise and not a bad way to start the day. I'll probably stop smiling sometime next week!”
“I have recommended this [CBT ITIL Foundation Certificate] course to several people as it provides a high quality product at a very reasonable price. Congrats! Now, how about some of the other ITIL courses delivered in the same manner? Or a PRINCE 2 course? As a contractor, I cannot take classroom based courses as (a) I lose money (b) they cost too much More Online courses please!! ”
“Well run course - succinct but informative. Made me feel welcome from reception and throughout the day. Course was interactive enough without the dreaded roleplay and scenario acting! Good use of Agile questionnaire - gives good feel / sensing to applying to 2real-world" i.e. back at the workplace.”
No actors mouthing a script they don't understand. No irritating and distracting cartoons. Instead,a fully qualified ITIL professional explaining things as they are.
Your Course will run as scheduled.
You will pass your exam.
We will protect your training investment.
We are pleased to announce a major extension to our tutor-led service management portfolio. We now offer SDI Service Desk courses from our Heywood (Manchester) training HQ.