Adam Sawle hosts the latest in our series of specialist webinars introducing the Mastering IT Support Delivery (MISD) curriculum. Adam has the honour of introducing Noel Bruton, the scheme author who will explain to the webinar attendees the need for a pragmatic approach to IT support delivery and... READ MORE
Timings: 9:30-10:30 BST
Details of the full Operational Manager course can be found here:
Noel Bruton joined IT in 1979 and began his consultancy and training practice in 1991, in which he has a global clientele and readership. His bestselling works on IT Support management have been listed as required or recommended reading for academic or professional IT management education in various institutions around the world and his websites receive over 10,000 visitors a month. The originator of much of what we now call ‘IT Support’, Bruton speaks with breadth, passion and real-life experience on a subject that ultimately affects everybody who is employed in or uses IT.
21 May 2021 - Online