ITIL®4 module insight webinar - Direct, Plan & Improve
1-Hour 9:30 -10:30 GMT

In this one-hour webinar, Adam Sawle, will provide an insight into the ITIL4 Strategist – Direct, Plan and Improve module. Clear direction, effective planning and a commitment to improvement are all necessary components of an effective IT organization. Direction helps to create and shape an...  READ MORE

Price: Free

  • Course:ITIL4-DPI-WEB

ITIL®4 module insight webinar - Direct, Plan & Improve

Details

In this one-hour webinar, Adam Sawle, will provide an insight into the ITIL4 Strategist – Direct, Plan and Improve module.

Clear direction, effective planning and a commitment to improvement are all necessary components of an effective IT organization. Direction helps to create and shape an action plan. Planning is arranging a method of achieving an end, or creating a detailed programme of action. Improvement enhances the ability of a product or service to deliver value.

The Direct, Plan and Improve module explores and explains principles, methods, and techniques that can be universally used to direct, plan, and improve. This webinar from our “ITIL4 Insight” series will introduce some of these concepts, many of which are often overlooked leading to unsuccessful change initiatives.

Specifically, the webinar will cover:

  • An introduction to the ITIL4 framework
  • The ITIL4 Qualification Scheme
  • Brief tour of:
    • Governance, risk & compliance
    • Continual Improvement
    • Communication & Organizational Change Management
    • Measurement & Reporting
  • Direct, Plan and Improve course content
  • Target audience
  • Questions

For further information on the Direct, Plan and Improve module then click here:

Webinar Timings: 9:30-10:30 GMT
 

Presenter

Presenter - Adam Sawle

Adam is Sysop's lead for ITIL4 with more than 20 years experience in the field of IT Service Management.  Adam manages client relationships at Sysop, providing advice and guidance as well as delivery of some of our core services.

Dates For ITIL®4 module insight webinar - Direct, Plan & Improve

Dates for this course are available on request. Please Contact us for details.

Availability and pricing for ITIL®4 module insight webinar - Direct, Plan & Improve:

Dates for this course are available on request. Please Contact us for details.