Sysop were the first ITIL® training organisation to offer a guarantee of examination success. We believed then, as we do now, that your time is too valuable to be expended on an unproductive training experience.
At Sysop we recognise that your key objective is to pass the examination with the greatest certainty, knowing that you will be cared for – individually.
We also recognise that you will want to gain valuable skills enabling you to translate the theory into practice back in your work-place - calling upon the experience of Sysop consultants for guidance and support.
It is easy for imitators to offer free-resits or free places on subsequent courses but this is scant compensation for the uncertainty and frustration of poor quality training.
SYSOP accredited training courses provide you with a significantly improved likelihood of achieving your qualification certificate at the first attempt.
No other organisation can match the excellent examination results achieved by students attending our best practice portfolio courses.
Once you have booked on one of our Best Practice Portfolio training courses and received your confirmation of booking, we are confident your course will run.
We are not subject to the same financial pressures as those training organisations that rely on freelance trainers and expensive hotel conference facilities.
The vast majority of students who take Sysop training pass at the first attempt.
Should you be one of the unfortunate few who tripped at the examination hurdle, we will not abandon you! Whether you are undertaking PRINCE2® or ITIL®, we will discuss with you the most appropriate way we can help you achieve your qualification goal.
For the advanced courses we will provide additional support, by working with you identifying your weak areas, helping you address them, working through exam-style questions, and encouraging you to answer and submit them to us for marking and comment.
If this reveals a particular subject weakness we may recommend that you re-sit all or part of the course. We will offer you this option free of charge. We appreciate your time is valuable and your goal is important.
All that we ask is that you contribute positively in the training sessions and complete any pre-course study and evening assignments that you will be set.
Accredited training (ITIL®, PRINCE2®, etc.) is a significant developmental investment and the associated qualifications are inherently valuable in the jobs market-place.
To protect our customers, Sysop offers Investment Protection as standard with all our training offerings.
Should any student leave your employment within 12 months of passing a particular examination, Sysop would provide training for a replacement member of staff on a public scheduled outing of the same course(s) for 50% of the advertised course price.