In partnership with PeopleCert, we offer ITIL®4 Plan, Implement & Control e-learning and e-learning+ training. Included in this package are the following: Official ITIL4 Practice guides Exam voucher inclusive of web-proctoring service 6 months access to comprehensive,... READ MORE
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ITIL4 Plan, Implement & Control e-Learning+ (click here for details)
This module compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management practices, namely, the ITIL 4 Asset Management Practice, the ITIL 4 Change Enablement Practice, the ITIL 4 Deployment Management Practice, the ITIL 4 Release Management Practice, and the ITIL 4 Service Configuration Management Practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels of maximizing value from the Practices.
ITIL 4 Specialist: Plan, Implement and Control enables professionals to:
Key concepts
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively.
Practice success factors
Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and maturity of the Plan, Implement, and Control practices in achieving strategic objectives.
Practice processes
Explore processes, including key activities, and learn how to integrate them into your organisation's value stream to ensure coherent planning, effective implementation, and robust control mechanisms.
Roles and competencies
Focus on key roles within the Plan, Implement, and Control practices, and understand how to position the practices effectively within your organisation. Develop the necessary competencies for planning, executing, and controlling IT service strategies.
Information and technology
See how Information and Technology can support and enable the Plan, Implement, and Control practices to deliver improvements, providing tools and systems for effective planning, implementation, and control.
Partners and suppliers
Explore the role of partners and suppliers in the Plan, Implement, and Control practices, understanding how to collaborate effectively to enhance strategy execution and governance.
The ITIL Capability model
Discover how the capability criteria support the practices' capability development, ensuring alignment with industry best practices and organisational requirements for effective planning, implementation, and control.
Practice success
Learn strategies for succeeding with the Plan, Implement, and Control practices and understand how they are supported by the ITIL guiding principles, ensuring the establishment of effective IT service strategies and governance frameworks to achieve business goals.
To order this course then click the "Book now" option and enter your details. We will then be in contact to establish a preferred start date and payment method. Unless your company has a credit account with us then we expect full payment prior to access being given to the course.
Licence
The customer is granted a non-exclusive non-transferable licence to access designated training material. Training material is supplied for the use of the registered student(s) only. Access licences are granted for an initial period of six months unless otherwise stated.
Cancellation & Transfers
Once an allocated e-Learning license has been accessed it cannot be cancelled or transferred.
Bite-sized learning modules
Experience e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
Interactive & engaging content
Dive into an interactive environment filled with multimedia elements, quizzes, and activities that make your journey through the course thoroughly engaging and enriching.
Self-directed learning
Take charge of your education. This self-directed learning format lets you choose your focus areas, empowering you to tailor your educational journey to your personal goals.
Learn at your own speed
Take advantage of closed captioning and adjustable player settings. This personalised approach ensures a comfortable and effective learning experience for everyone.
In-depth case studies
Benefit from a wealth of case studies that provide real-world context and practical knowledge. These case studies are designed to deepen your understanding and guide your learning.
Real-time progress tracking
Stay on top of your learning with real-time progress tracking. Knowledge checks reinforce your understanding, ensuring a solid grasp of the material as you progress.
Structured learning checklist
Each module includes a detailed learning checklist, guiding you through the course structure and ensuring you cover all key topics.
Embedded ITIL glossary
Access the official ITIL glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and deepening your understanding of ITIL terminology.
Seamless canvas integration
Delivered via the Canvas Learning Management System, this course offers a seamless, user-friendly learning experience.
On order, an exam voucher will be provided to enable the student to book a web-proctored, online exam at a time and date that suits them.
Prerequisites:
Candidates must hold the ITIL Foundation Course. The ITIL Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses,
Exam format:
Candidates must have passed the ITIL4 Foundation examination to attend this course.
The exam will be administered through PeopleCert's Web Exam driver.
ITIL®4 Combined Practitioner - Plan, Implement & Control e-Learning |