Business Relationship Management Professional®
Self-paced course

This course leads to the BRM Institute qualification - BRM Professional®.  Included is as follows: 18-hours of fully accredited course materials Exam included in price 30 days course access (60-days available on request) Fully accredited Includes videos, quizzes,...  READ MORE

Price: £719 

  • Ref:BRM-P-CBT

* Price excludes VAT which will be added at the prevailing rate.

Business Relationship Management Professional®

Overview

This course leads to the BRM Institute qualification - BRM Professional®.  Included is as follows:

  • 18-hours of fully accredited course materials
  • Exam included in price
  • 30 days course access (60-days available on request)
  • Fully accredited
  • Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
  • Tutor support
  • 24/7 Helpdesk
  • Training+ Virtual Mentor support

 This course is offered in association with ITSM Zone.

Description

This BRM Professional® certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.

The BRMP course would suit candidates working in the following professions or areas:

  • Business Managers.
  • Provider Managers.
  • IT Service Provider Account Managers.
  • Those with a Business Relationship Management role or position.
  • Consultants looking to gain an insight into Business Relationship Management and looking to gain certification as a Business Relationship Manager.

Contents

Lessons in this training:

  • ​Course Introduction
  • Module 1: An overview of BRM
  • Module 2: Strategic partnering
  • Module 3: Business IQ
  • Module 4: Portfolio Management
  • Module 5: Business transition management
  • Module 6: Provider domain knowledge
  • Module 7: Powerful communication
  • Module 8: Exam preparat

Objectives

Holders of the BRM Institute Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of:

  • The characteristics of the BRM role.
  • What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services.
  • The use of Portfolio Management disciplines and techniques to maximize realized business value.
  • Business Transition Management and the conditions for successful change programs to minimize value leakage.
  • The BRM role in Service Management and alignment of services and service levels with business needs.
  • The principles of effective and persuasive communication.

Exam Details

  • Exam Duration: 40 minutes
  • Exam format: Closed book, multiple choice
  • Exam delivery: Online, webcam proctored
  • Exam pass mark: 50% (25/50 questions)
  • Exam language: English (Extra time is available for non-native English speakers)

Dates For Business Relationship Management Professional®

This is an online self-paced e-Learning course which you can complete at your own pace:

Business Relationship Management Professional®

£719.00