This three-day SIAM® Foundation certification program covers themes such as potential benefits as well as the challenges and risks of implementing Service Integration and Management (SIAM). It tests a candidate’s knowledge and understanding of the terminology and the core principles.... READ MORE
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This three-day SIAM® Foundation certification program covers themes such as potential benefits as well as the challenges and risks of implementing Service Integration and Management (SIAM). It tests a candidate’s knowledge and understanding of the terminology and the core principles.
Service Integration and Management creates an environment where IT professionals can effectively orchestrate the increasing array of business solutions and services, whether they are delivered internally, externally or from the cloud.
The BCS EXIN Foundation Certificate in SIAM® is the most relevant and practical resource for skills and knowledge development, aligning Service Management framework processes and enabling businesses of any size to effectively manage multi-sourcing. This includes outsourcing, SaaS, PaaS and Cloud and benefits a very broad range of stakeholders.
The SIAM® certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem.
A candidate who successfully completes the EXIN BCS SIAM® Foundation knows how Service Integration and Management delivers business value and is able to contribute to the implementation and use of Service Integration and Management in an organisation.
The certification will create clarity and consensus for anyone involved in service management, specifically:
The class is a three-day course with the exam taken on the third day at the end of the course. The course consists of lectures, exercises, discussions, examination practice and technique.
On completion of the SIAM Foundation a candidate should be able to:
This certification includes the following topics:
There are no specific pre-requisites although holding the ITIL® Foundation certificate would be beneficial.
Recommended Follow-Up Training
Dates for this course are available on request. Please Contact us for details.