Training Courses - Practical Workshops


The primary purpose of a training course is to change behaviour. However, not all courses share this objective. ITIL® examination courses, for example are educational events not practical training events.

The purpose of ITIL "training courses" is to imbue the participants with an understanding of ITIL best practice so that they can attain an academic qualification.

The Sysop programme of practical workshops is designed to address this deficiency.

In each of the Sysop workshops, participants are encouraged to try out the theory in a comfortable but stimulating environment where they will be able to experience, for themselves, the practical application of their learning.

Late Bookings

Late Bookings

Check out our Special Offers on Late Availability courses. ITIL Intermediate courses from £795. ITIL Foundation from just £545.

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Service Desk Courses

Service Desk Courses

We are pleased to announce a major extension to our tutor-led service management portfolio. We now offer SDI Service Desk courses from our Heywood (Manchester) training HQ.

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NEW Practitioner course available

NEW Practitioner course available

The new Practitioner course offers and exciting extension to the portfoliio of ITIL capabilities. Take it with us over three-days and help ensure your success.

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FREE ITIL Overview

FREE  ITIL Overview

Our popular FREE half-day Overview is back! This short-day course is designed for all levels of IT staff requiring an introductory overview to IT Service Management.

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