Call one of our training advisors: 01706 361110
Wednesday, 7 July 2010
Everyone knows the story of Apollo 13. Indeed it was made into a highly succesful film starring Tom Hanks as Jim Lovell the mission commander. It illustrates the benefits of carefully thought-out processes for problem and change management.
Wednesday, 9 June 2010
In addition to our well-established and widely acclaimed ITIL Overviews we are now offering you and your team an opportunity to gain a better understanding of PRINCE2 by attending a short-day Prince 2 Overview..
Monday, 18 January 2010
1. No management commitment 2. Saying 'Yes', but meaning 'No' 3. ITIL Never work here 4. No continual improvement focus 5. ITIL is the objective not what it should achieve
Wednesday, 4 November 2009
The OGC has announced the withdrawal of ITIL v2 examinations from summer 2010 and of the v3 "bridging exams" from 2011.
Saturday, 19 September 2009
Paul Jackson, owner of mmXcellence ltd, a service management consultancy based in the Thames Valley has achieved a world first, and qualified, with Sysop, as an ITIL v3 Expert through the accredited V3 Lifecycle route.
Wednesday, 16 September 2009
Sysop head of training, Michelle Major-Goldsmith and principal consultant, Andy Wright, have each been selected as finalists for the itSMF award ITIL Trainer of the Year.
Wednesday, 17 June 2009
The ISEB Accreditation Panel approved the final SYSOP Intermediate course on 12th June - giving SYSOP the all-clear on the entire portfolio of ITIL v3 Lifecycle and Capability modules.
Wednesday, 29 April 2009
SYSOP MD, Stuart Sawle, presents the Student of the Year award to double-distinction Annmarie Barcroft of Astrazenece.