Sysop News

Major Incident Management leads off Summer programme of Workshops

09 June 2014

These highly interactive workshops will help you to determine how to define and detect a major incident and will explore the ways of taking ownership and working towards a speedy resolution. This workshop is a must for: IT Managers; Service Level Managers; Service Desk Managers; Incident Managers; IT Service Continuity Managers.

click here for more info