Customer Comments

Success stories from our training delegates...

  • “John was one of the best trainers I have ever been involved with. His understanding of not just PRINCE2 is incredible.”

    Chris Blacow - Tangerine Confectionery

    Course: PRINCE2® Combined Practitioner - 05/10/2015

  • “Really enjoyed the whole [PRINCE2] week and [will be] taking a lot away with me. I feel totally prepared for the exam - thanks to John - a credit to Sysop.”

    Asam Jan - Rochdale MBC

    Course: PRINCE2® Combined Practitioner - 05/10/2015

  • “Mark was very knowledgeable and encouraged participation. He was able to provide examples of real-life appication of the course content, which helped to visualise the theory in a more practical environment. Course content was covered thoroughly in a relaxed, pleasant classroom environment.”

    Suzanne Haycock - Universities Superannuation Scheme Ltd

    Course: ITIL® Continual Service Improvement - 27/10/2015

  • “Stuart was my tutor on the ITIL Foundation course. His knowledge of the subject is unparalleled and his enthusiasm for the topic was extremely refreshing. I would like to thank Stuart for his efforts in helping me achieve the qualification, it is much appreciated. I would thoroughly recommend Stuart & SYSOP as providers of the ITIL qualification. ”

    Richard Woolham - Lancashire Teaching Hospitals NHS Foundation Trust

    Course: ITIL® Workshop & Exam - 09/10/2015

  • “Andy has a very relaxed approach to training. I was surprised at how much I had learnt without realising I was learning! Well run course with just the riht amount of group activity.”

    Lynda Hodkinson - University of Manchester

    Course: ITIL® Release Control & Validation - 27/07/2015

  • “Professional trainer with exceptional knowledge of the subject matter, with a friendly and interactive delivery style.”

    Jonathan Moore - Jsoft IT

    Course: PRINCE2® Combined Practitioner - 27/07/2015

  • “Andy is an excellent trainer who invites participation, encourages and guides leaning excellently”

    Tony Curran - University of Manchester

    Course: ITIL® Planning Protection & Optimisation - 13/07/2015

  • “Fantastic course - very relavant & just the right mix of theory and reallife examples.”

    Colin Birnie - ODEON Cinemas

    Course: IT Service Continuity Management Workshop - 06/07/2015

  • “Just thought I'd let you know I passed my practitioner exam with a mark of 56 which I am over the moon with. I wanted to thank you for the way you conducted the course all week. It was well paced and thorough instruction, but above all it was done in a relaxed friendly environment. I essentially started as a complete novice and appreciate the work you put into enabling me to gain the qualification. I will certainly recommend both you and SYSOP at any opportunity in the future. ”

    Joshua Bramwell - Royal Air Force

    Course: PRINCE2® Combined Practitioner - 27/07/2015

  • “Just to say thank you to all the team, a score beyond my expectations! Probably why I keep coming back to you guys for my training! If you ever decide to do MS Project training let me know! ”

    David Betts - Betts Consultants

    Course: PRINCE2® Combined Practitioner - 27/07/2015

  • “Thank you to Chris Littlewood for being both very supportive and patient with our group as he took us through this learning experience.”

    Christopher Gawthrop-Bleet - Cambridge University Hospitals Trust

    Course: ITIL® Foundation Certificate - 31/03/2015

  • “Great first impressions. Welcomed by Janice & shown facilities. Very friendly. Tough but enjoyable course.”

    Ben Moore - IMI Precision Engineering

    Course: ITIL® Managing Across the Lifecycle - 13/04/2015

  • “One of the most enjoyable, beneficial and rewarding courses I have ever attended.”

    Peter Meace - University of Manchester

    Course: ITIL® Foundation Certificate - 27/05/2015

  • “I just wanted to send you a quick email to say thank-you for last week. I was pleased to find after logging in this afternoon that I have passed my ITIL exam, and have no doubt it was down to your relaxed teaching environment. I look forward to sitting another course with you soon.”

    Joseph Folan - Xerox (ITO UK)

    Course: ITIL® Foundation Certificate - 11/05/2015

  • “A really enjoyable and useful course [Apollo 13] that was very well run.”

    Cameron West - Telefonica

    Course: Apollo 13 - 17/03/2015

  • “Really enjoyed the course. Liked that Stuart gave stories on examples to explain parts of the course.”

    Edel Margetts - Freshfields Bruckhaus Deringer

    Course: Business Relationship Management Workshop - 29/04/2015

  • “ Excellent Course and delivered well by Stuart. Great pace, interactive and well presented.”

    Lauren Thorogood - Freshfields Bruckhaus Deringer

    Course: Business Relationship Management Workshop - 29/04/2015

  • “Superb! Stuart was knowledgeable, friendly and structured the training perfectly. ”

    Mike Pitchforth - Lookers

    Course: ITIL® Foundation Certificate - 13/04/2015

  • “I have been obsessively checking the BCS results portal website since the end of last week, today they have changed it to show that they have processed my exam and have clearly made a mistake as I successfully passed with a score of 38 out of 40! Each ITIL exam I have taken I have been convinced I had failed with this one being the one I that I was certain I had failed yet I have achieved my highest score! Once again I would like to thank you and the whole of Sysop for enabling me to gain this certification. As well as thanking you for managing the inconvenience I put you through by deferring my exam I would also like you to pass on my thanks to Andy for his excellent training, patience and ability to pass on the ITIL concepts. ”

    Tony Curran - Manchester University

    Course: ITIL® Service Offerings & Agreements - 12/05/2015

  • “I enjoyed the relaxed informal way in which the course was presented. Course notes were precise and explanations were clear and relevant.”

    Darren Thomas - United Utilities

    Course: ITIL-FC: ITIL® Foundation Certificate - 30/03/2015

  • “Thank you for making this an enjoyable course and having the patience to help me understand areas where I may have struggled.”

    Jean Schuler - United Utilities

    Course: ITIL® Foundation Certificate - 25/03/2015

  • “I have thoroughly enjoyed the [PRINCE2] training and course facilities. I am very satisfied with the way the course has been delivered and would recommend to colleagues.”

    Stephen Birchall - J C Decaux

    Course: PRINCE2® Combined Practitioner - 23/02/2015

  • “As always a professional and informative approach to training - highly recommended.”

    Jane Leake - Furness Building Society

    Course: ITIL® Release Control & Validation - 27/04/2015

  • “The course was really enjoyable and informative - I learned a lot. The course materials were really well organised and easy to use. Stuart was an excellent trainer - his style and delivery were great & really made me feel confident.”

    Lorraine Noel - University of Huddersfield

    Course: ITIL® Foundation Certificate - 28/01/2015

  • “Good pace, didn't drag. Knowledgeable trainer with real examples of the theory. Enjoyed exercises which helped put services in real life situations which helped understanding. Handout & slides very helpful. Friendly welcome and very good facilities in student area.”

    Katherine Hall - Brown Shipley

    Course: ITIL® Foundation Certificate - 08/12/2014

  • “Course: Service Operation. A good course, a lot to cover. Trainer (Andy) had good knowledge.”

    Tim Summerton - GE Money

  • “Course Operational Support & Analysis - Andy made a potentially very 'dry' subject enjoyable.”

    Ian Rosindale - University of Manchester

  • “Really enjoyed the course. I wasn't particularly looking forward to it to be honest but I'm really glad I did it. Things make a lot more sense now about what we need to do as a department.”

    Anne-Marie Greenwood - University of Huddersfield

  • “Very informative tutor, easy going and full of real-life examples - awesome guy! Had my doubts about this course, thinking it was going to be a chore but thanks to Stuart, it was very enjoyable and I now have a much better understanding of what ITIL is.”

    Naz Hussain - University of Huddersfield

  • “Viv Moore: Stuart was a very good trainer and hopefully, having passed bot mock exams, I will successfully pass the actual ones . Thank you.”

    Viv Moore - British Council