Login to SYSOP
Top 10 types of resistance to ITIL improvement initiatives
18 January 2010
1. No management commitment 2. Saying 'Yes', but meaning 'No' 3. ITIL Never work here 4. No continual improvement focus 5. ITIL is the objective not what it should achieve
Read MoreWithdrawal of ITIL version 2
04 November 2009
The OGC has announced the withdrawal of ITIL v2 examinations from summer 2010 and of the v3 "bridging exams" from 2011.
Read MoreThe world’s first ITIL v3 Expert has qualified in the UK through ISEB.
19 September 2009
Paul Jackson, owner of mmXcellence ltd, a service management consultancy based in the Thames Valley has achieved a world first, and qualified, with Sysop, as an ITIL v3 Expert through the accredited V3 Lifecycle route.
Read MoreITIL Trainer of the Year Finalists
16 September 2009
Sysop head of training, Michelle Major-Goldsmith and principal consultant, Andy Wright, have each been selected as finalists for the itSMF award ITIL Trainer of the Year.
Read MoreFull House for SYSOP v3 ITIL Courses
17 June 2009
The ISEB Accreditation Panel approved the final SYSOP Intermediate course on 12th June - giving SYSOP the all-clear on the entire portfolio of ITIL v3 Lifecycle and Capability modules.
Read MoreStudent of the Year
29 April 2009
SYSOP MD, Stuart Sawle, presents the Student of the Year award to double-distinction Annmarie Barcroft of Astrazenece.
Read More
FREE ITIL Overview
A short-day course designed for all levels of IT staff requiring an introductory overview to IT Service Management.
View Details