Sysop News


Practitioner Course Available from April

17 February 2016

We have just completed the development of the new ITIL® Practitioner course material and submitted it for accreditation.

Sysop helps ODEON Cinemas IT Service Desk support the business through change

05 August 2015

Sysop consulting plus courses on service continuity, major incident and IT service management will support ODEON Cinemas's new ‘ITIL’ framework

Survey Report Available

17 April 2015

Sysop has put a survey in the field to see if we could establish the overall take-up and maturity of IT service management. The results are somewhat alarming:

Sysop to support University IT service management programme

23 January 2015

Sysop has been chosen to work with The University of Huddersfield to support a three year programme, designed to achieve a responsive IT environment that is aligned with the business.

New Business Relationship Management Workshop

16 December 2014

Sysop are pleased to announce that we have now added Business Relationship Management to our programme of short-day workshops.

New Project Management Training

25 November 2014

We have extended our project management offerings to offer PRINCE2® and AgilePM® in both classroom and e-learning formats.

Chinese Delegation Fact Find at Sysop

05 November 2014

A delegation of Chinese Information specialists visited Sysop on a two-day fact-finding mission. Their objective was to find out more about IT service management best practice, it's aims, objectives and benefits.

Press Release - Major Incident Management

30 September 2014

SYSOP LAUNCHES “HIGHLY INTERACTIVE” MAJOR INCIDENT WORKSHOPS FOR IT BUSINESS MANAGERS