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ITIL® UPDATE
ITIL 2011
The Cabinet Office through TSO (The Stationery Office) have published updated versions of the ITIL core volumes: Service Strategy; Service Design; Continual Service Improvement; Service Transition; and Service Operation. The books are now in a uniform format and are considerably easier to assimilate than previos versions.
From January 2012 new examinations were introduced to match the updated syllabus based on the re-write.
All Sysop ITIL courses have been updated to this latest level.
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