Examination Success Guarantee

Along with all other SYSOP training offerings, the SYSOP web-based ITIL Foundation Course comes with a full guarantee of examination success. All SYSOP ask is that students successfully complete the full course and progess tests within a three month period and take the examination within one month of course completion. Should an entrant fail the exam, SYSOP will, at the candidate’s preference, offer an opportunity to attend a classroom based examination refresher tutorial or receive a refund of the course fees in full.

SYSOP's success in Service Management

SYSOP have built their reputation on providing quality products and services to all their customers. These high standards are achieved by the skills, experience and customer focus of all SYSOP staff which in turn is backed up by external accreditations and partnerships.

SYSOP accredited Service Management training is developed to provide both an in-depth understanding of the subject matter and the ability to successfully undertake the associated examination.

SYSOP’s examination success for the classroom-based ITIL foundation course is 93%, this is 5% above industry average.

SYSOP are only one of a few accredited organisations offering practitioner courses, our pass rate across all the practitioner courses is currently 90%, a pass rate we are proud of.
In the Manager’s certificate first time pass rate is running at 80%, the industry average is 57%. SYSOP are 23% above the industry average.