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ITIL Service Management Roll-Out Support
Implemented correctly, the ITIL Service Management disciplines will provide a stable, reliable, and cost effective environment
for the provision of IT services. SYSOP have helped a number of installations improve their customer relationships and IT reputation
through ITIL training and consultancy. SYSOP is a leading independent provider of IT skills, and we have built our reputation on the professionalism, flexibility and cost effectiveness of our skills solutions.
With more than 21 years' experience under our belts, and a client base that includes many public sector as well as household names SYSOP has the skills and track record to be your most effective IT partner.
All the SYSOP Service Management consultants hold the I.S.E.B certificate in IT Infrastructure Management: – Service
Management, which coupled with their experience, makes them suitably qualified to help implement and/or enhance an
IT installation's Service Management disciplines.
SYSOP have provided consultancy for a wide range of organisations in the areas of:
- Service Level Management
- Disaster Recovery (Contingency Planning)
- Change Management
- Capacity Management
- Service / Help Desk
- Problem Management
- Availability Management
- ISO20000
Our new ITIL Baselining & Benchmarking service using our web-based SMART-View survey tool is just one of the innovative ways in which SYSOP helps customers make an ITIL service management roll-out a success.
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