SYSOP Service Management
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SYSOP Ltd
Byron House
Green Lane
Heywood
Lancs, OL10 2DY

T: 0870 224 4841
(Mon-Fri 9am-5pm)

F: 01706 362111
E:

Registered in the U.K.
No: 1915444

 

     
 

Capability Gap Analysis

To know how IT service provision performance relative to accepted best practice is immensely valuable. It becomes priceless when this is combined with the perceptions of present performance from senior managers and the likely demands that they will need to have satisfied to enable future business development.

These two different aspects of the IT Service function are combined on one graph to provide a Capability Gap Analysis for each of the eleven disciplines.

Capability Gap Analysis
Click to enlarge

 

 
     
 

Passionate about Service Management?

Demand for services to help our customers successfuly implement ITIL is ever growing. We need committed consultants who share our passion for ITIL.

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New training brochure available to download including new courses.

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Web-Based Foundation Course

Only £295 (inc VAT), examination success guarantee, video tuition. Simply the best ITIL distance learning programme.

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    Web Site: Rochdale Online