It is the experience gained in over twenty years with our blue-chip customers that has allowed SYSOP to build its reputation as acknowledged experts in the management and support of the data-centre.

Our specialist skills, in understanding the dynamics of large-scale storage, bring a practical approach to IT disaster recovery, and high-availability management. Many customers have adopted a storage strategy proposed by SYSOP technical consultants and have simultaneously improved the effectiveness of back-up and recovery, significantly improving availability and reducing their overall cost of ownership.

This data centre practical experience is reflected in the SYSOP service management offerings enabling students studying for the ISEB certificate in service management to enjoy a pass rate unparalled in the industry. SYSOP was the first ITIL training company to offer an examination pass guarantee and the only one to do so routinely across its entire portfolio of ITIL training.

Taking this in the round, these competencies allow SYSOP to offer service improvement programs looking at IT as an internal business. Helping customers develop a strategy to align its services with the needs of its customers, placing the correct emphasis on technology as well as structure, processes and disciplines.