About SYSOP

It is the experience gained in over twenty years with our blue-chip customers that has allowed SYSOP to build its reputation as acknowledged experts in the management and support of the data-centre. Our specialist service management skills and our understanding of the dynamics of large-scale IT, bring a practical approach to cost-effective IT service management.

Many customers have adopted strategies proposed by SYSOP consultants and have simultaneously improved the effectiveness of their IT services; reduced failures; significantly improved availability and reduced their overall cost of ownership.

This data centre practical experience is reflected in the SYSOP ITIL® training offerings. Students studying for the ISEB certificates in IT service management enjoy a pass rate unparalleled in the industry. SYSOP was the first ITIL training company to offer an examination pass guarantee and the only one to do so routinely across its entire portfolio of ITIL training.

Taking this in the round, these competencies allow SYSOP to offer service improvement programs looking at IT as an internal business. Helping customers develop a strategy to align its services with the needs of its customers, placing the correct emphasis on technology as well as structure, processes and disciplines.